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TopUp with their credit card selecting one of the TopUp saver options (TopUp is valid until the end of the following month)
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Make use of out of bundle usage by setting their own data threshold values
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Consider to upgrade to the next level package
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It is the most advanced, stable and super-fast broadband connection on offer
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Free Night surfer data which allows customers to schedule updates, downloads or surf the web between 12am and 7am
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Free access to popular social networking services such as Facebook, Twitter, LinkedIn and WhatsApp.
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Promotional free access to educational websites including popular universities
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Telkom Internet has upgraded its network and systems over the past 18 months to improve experience and offer differentiated service offerings.
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This ISP is promoting bandwidth abundance, with focus on price and value with options of capped and uncapped solutions.
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Continued focus on fixing customer experience touch points, e.g. self-care.
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Time-based differentiation - distinguishes user profiles of residential and business customers to enable bandwidth optimisation and enhance customer experience.
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While content demand is continuously accelerated by higher speeds and better network performance, Telkom Internet has evolved to enable the future of broadband in a responsible manner that takes cognisance of the entire South African broadband eco-system.
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SoftCap data always receives a higher priority on the network than Uncapped data during peak periods or when the network might face congestion.
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Uniquely Telkom Internet has migrated from the traditional Capped products to a SoftCap value proposition.
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When customers have depleted their in-bundle data, allocation internet connectivity is not halted, but is sustained at a reduced speed. The speed is such that it allows for normal web browsing, online banking, e-mail and other non-bandwidth intensive activities.
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In the event that customers require to return to the full capability they can either choose to:
